Advertising Order Process Clarification

To: Management Council Members, VP’s of Finance, CHRO’s and Business Managers

From: Shared Services Center

Area: Business Transformation Office

Reason: Advertising Order Process Clarification

Date: February 20, 2020

There have been a few orders recently issued to Greystone advertising that have experienced delays. To help clarify and reduce confusion, please be aware of the following information related to advertising.

Some advertising agencies, such as Graystone, require a final sign-off on an ad before running it, and this final sign-off must come from the initial person that contacted them. Therefore, if you worked with an advertising agency initially to obtain a quote, you may receive an email from them after we issue a PO# requesting your final sign-off on the ad placement. If this occurs, please respond to the advertiser with your final approval on the ad and reference the PO# that was issued. This will satisfy the advertisers requirement to obtain your final sign-off before running the ad, if this is part of their process, as it is with Graystone.

Please cascade this communication to the appropriate individuals in your agency responsible for advertising needs.

If you have any questions regarding this process, please contact the SSC Help Center 877-340-5577 or help.