To: Active Chrome River Users, VPs of Finance, and Business Managers
From: Shared Services Center
Area: Travel and Expense
Reason: New Chrome River Enhancements Release 3/1/19 and Tip of the Month
Date: March 4, 2019
Re: Important Notice Regarding Chrome River Enhancements and Tip of the Month
ENHANCEMENTS Chrome River system-wide enhancements were released on Friday, 3/1/19. These enhancements include the following: · Expire Pre-approval Report Feature: This feature allows users to expire pre-approval reports with a “Partially Applied” or “Approved” status for travel that has been canceled or when pre-approval reports are no longer needed. Note: expired pre-approval reports cannot be used to create an expense report, nor can expired pre-approval reports be applied to expense reports. Self-help user instructions specific to the enhancement feature are available at Chrome River help.
TIP OF THE MONTH Take caution when editing and deleting expense line items and reports. · New expense line items can only be added to reports in Draft status. · Deleted reports cannot be restored. To edit an expense line item, simply select the applicable line item within the report, then click the “Edit” button. Visit Chrome River help for instructions. If a report needs to be reset to Draft status for editing, contact the SSC Help Center and provide the following: · Report ID · Reason for Reset Request
TRAINING WEBINARS Did you know that SSC T&E Team hosts live training webinars for all Chrome River users on a monthly basis? Please visit the SSC T&E Training page to access the training calendar and WebEx links. Upcoming training webinars: · Employee & Mileage Only Expense Report Demo – 3/14/2019 @ 2:00 PM · Approver Training and Demo – 4/18/2019 @ 2:00 PM · Analytics & Reporting Demo – 5/9/2019 @ 2:00 PM Do you have a process improvement idea? If so, please submit your ideas here. We kindly ask for you to share your ideas with us so we can continue to better your experiences and streamline processes. If you are experiencing any difficulty in using the system, the SSC Help Center is ready to assist you at 877-340-5577, or help We hope you find the new features useful in getting your travel expenses approved and reimbursed more easily.