URGENT Delay in Processing Orders

To: All eVA users and Management Council Members

From: Shared Services Center

Area: Procurement

Reason: Delay in Processing Orders

Date: January 17, 2020


Due to an eVA server upgrade, many requisitions approved after 12PM yesterday, January 16th, have not integrated with AIS. VCCS is working with DPS to resolve the issue as quickly as possible.

If your eVA requisition was approved yesterday, it may remain in “Ordering” status while we complete the system changes. You will not be able to receive against those orders, and they will not be sent to the vendor until the status is changed to “Ordered.”

Please refrain from approving and entering new orders until we send notice that the issues are resolved.