To: Management Council Members, VPs of Finance, Business Managers, and all eVA end-users
From: Shared Services Center
Reason: eVA Integration
Date: April 30, 2020
Since the AIS 9.2 upgrade on Tuesday, we have seen a higher number of Purchase Order “denials” due to system errors. The ITS team is currently working on troubleshooting these errors. The two situations which seem to be causing errors are 1) creating a Purchase Order to a new vendor, or 2) creating a change order.
If you experience this, and your Purchase Order is urgent, please contact the SSC Help Center at 877-340-5577 or Help. Otherwise, know that we are working to resolve the issues and will communicate when they are fixed.