Help Center

The Help Center is the first point of contact for both external and internal customers.  It operates with a multi-channel approach (e.g. phone, email, self-service, etc.) and serves as Tier 1 and Tier 2 support for the HR, Finance, and Procurement services that support our 23 colleges and the System Office, allowing the transactional departments to remain focused on their core responsibilities.  Feel free to call us at 877-340-5577 or email us at help@ssc.vccs.edu.  We are happy to help!

Meet the Help Center Team!

Publishing of SSC Procedure as of 10/13

To: Management Council Members, VPs of Finance, and Business Managers From: Shared Services Center Area: Business Transformation Office Reason: Publishing...
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State System Outage Resolved

To: Management Council Members, VPs of Finance, Business Managers, and all eVA end users From: Shared Services Center Reason: State...
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State System Outage including eVA integration

To: Management Council Members, VPs of Finance, Business Managers, and all eVA end users From: Shared Services Center Reason: State...
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SSC Email Tenant Migration

To: Management Council Members, VPs of Finance, and Business Managers From: Shared Services Center Reason: SSC Email Tenant Migration Date:...
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Publishing of SSC Procedures

To: Management Council Members, VPs of Finance, and Business Managers From: Shared Services Center Area: Business Transformation Office Reason: Publishing...
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Our On-going Partnership

To: College Presidents, VPs of Finance and Management Council Members From: Cheryl Thompson-Stacy, Interim SSC Director Reason: Our On-going Partnership...
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SSC Services during COVID-19

To: Management Council Members, VPs of Finance, and Business Managers Reason: SSC Services Date: March 19, 2020 Since the SSC...
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SSC Services

  To: Management Council Members, VPs of Finance, and Business Managers Reason: SSC Services Date: March 19, 2020 Since the...
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RESOLVED: SSC Phone Difficulties

To: Management Council Members, VPs of Finance, and Business Managers Reason: RESOLVED:SSC Phone Difficulties Date: March 2, 2020 The phone...
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SSC Phone Difficulties

To: Management Council Members, VPs of Finance, and Business Managers Reason: SSC Phone Difficulties Date: March 2, 2020 The SSC...
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