Help Center

The Help Center operates as the first point of contact for both external and internal customers.  It operates with a multi-channel approach (e.g. phone, email, self-service, etc.) and serves as Tier 1 and Tier 2 support for the HR, Finance, and Procurement services that support the 23 colleges and the System Office, allowing the transactional departments to remain focused on their core responsibilities.

Meet the Help Center Team!

Our On-going Partnership

To: College Presidents, VPs of Finance and Management Council Members From: Cheryl Thompson-Stacy, Interim SSC Director Reason: Our On-going Partnership...
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SSC Services during COVID-19

To: Management Council Members, VPs of Finance, and Business Managers Reason: SSC Services Date: March 19, 2020 Since the SSC...
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SSC Services

  To: Management Council Members, VPs of Finance, and Business Managers Reason: SSC Services Date: March 19, 2020 Since the...
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RESOLVED: SSC Phone Difficulties

To: Management Council Members, VPs of Finance, and Business Managers Reason: RESOLVED:SSC Phone Difficulties Date: March 2, 2020 The phone...
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SSC Phone Difficulties

To: Management Council Members, VPs of Finance, and Business Managers Reason: SSC Phone Difficulties Date: March 2, 2020 The SSC...
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Approval of Updated SSC Charter

To: Management Council Members From: Susan Grinnan, Management Council Chair Reason: Approval of Updated SSC Charter Date: February 17, 2020...
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