To: Management Council Members, VPs of Finance, and CHROs
From: Shared Services Center
Area: Finance and Human Resource Operations
Reason: HRMS/Chrome River integration
Date: April 23, 2020
During a recent review of the Peoplesoft to Chrome River integration, the Shared Services Center Travel and Expense team noted that several employee accounts were not properly interfacing due to employee duplicate records in HRMS. Inaccuracies such as duplicate records will impact the timeliness of employees receiving reimbursement payments.
We would like to remind those that are entering data into HRMS, to please ensure that each employee only has one Primary record. Attached is an HRMS guide for Terminating Primary/Secondary jobs for reference.
Currently, when the Travel and Expense service line identifies a duplicate record, they will either engage the SSC Hire to Retire Technician for institutions utilizing SSC onboarding services or the institutions Human Resources Representative for those not using SSC onboarding service to investigate and correct.
Please distribute this information to the agency’s appropriate managers and employees.
For any questions or concern, please contact the SSC Help Center at 877-340-5577 or help.