HRMS Database Issue – Impact on TLAM Automated Emails

To: Chief Human Resource Officers and Agency TLAM Contacts
From: SSC TLAM Team
Area: Time and Labor and Absence Management
Reason: Automated Email Error
Date: 8/20/19
Re: HRMS Database Issue – Impact on TLAM Automated Emails

The SSC TLAM Team has been informed there is an issue with the database where our scheduled emails are processed. We became aware of this issue yesterday afternoon when we received several reports of managers receiving a message for unapproved time when they had approved the hours earlier on Monday. We apologize for the confusion this may have caused. We are working with IT to determine resolution.

In response, the TLAM Team will be manually sending emails to notify managers and HR offices of outstanding items until the issue is resolved. Please let us know if you have any questions.

Thank you for your patience!