To: Management Council Members and all eVA end users
From: Shared Services Center
Reason: RESOLUTION – eVA Integration
Date: October 6, 2020
Thank you for your continued patience and support over the last two days as we worked to resolve the eVA integration issue. We have been able to determine that the problems caused in integration were related to the update performed during the DGS maintenance this past weekend. During the update, a string of code that we use when titling purchase orders became invalid, thus those orders would not pass through integration properly. We are in the process of correcting the affected orders. While some processing delays may be felt while these corrections take place, order entry as well as purchase order creation has resumed at this time. Again, we appreciate your patience during this period. If you have further questions, please contact the SSC Help Center 877-340-5577 or Help.