To: Management Council Members, VPs of Finance, CHROs, and Business Managers
From: Shared Services Center
Area: Business Transformation Office
Reason: SSC Dashboard and Pro-forma Invoicing Issues
Date: June 12, 2020
The SSC would like to inform you of issues that have developed in our reporting platform impacting the completeness of the data in our published dashboards. The published PowerBI reports are not refreshing correctly impacting both May and June data. We are working to resolve the issue, but at this time, there is no estimate on when the reports will be functioning properly.
The absence of current data will also impact the SSC’s ability to create and distribute the Pro-forma invoices. Once the refresh issue is resolved, we expect to be able to provide these reports to you with complete and current data.
We will keep you informed as progress is made. Please let us know if you have any questions by contacting our Help Center at 877-340-5577 or help.