Customer Engagement

10 posts

Fraudulent email from Department of the Treasury of Virginia

To:  SSC Employees From:  Shared Services Center Area:  Information Security Reason:  Fraudulent email from Department of the Treasury of Virginia (trsvirginia.org) Date:  May 5, 2023 Good morning, Please be aware, Higher Education institutions within the state have reported receiving a fraudulent email that appears to come directly from the Department […]

Customer Engagement Hours Effective 1/3/23

To:  All From:  Shared Services Center Area:  Customer Engagement Reason:  SSC Customer Engagement Hours Date:  January 3, 2023 As of today, January 3, 2023, the SSC Customer Engagement hours are 8 a.m. to 5 p.m., Monday through Friday. This change was approved by the Management Council and allows for additional […]

SSC Customer Engagement Hours

To:  All From:  Shared Services Center Area:  Customer Engagement Reason:  SSC Customer Engagement Hours Date:  December 14, 2022 As of January 3, 2023, the SSC Customer Engagement hours will be 8 a.m. to 5 p.m., Monday through Friday. This change was approved by the Management Council, and it will allow […]

eVA Training for the New Platform is here!

To:  Management Council Members, VPs of Finance, and all eVA end-users Reason:  eVA Training for the New Platform is here! Date:  November 22, 2021 Dear learners, As you may already know, eVA is transitioning to a new platform on January 3, 2022. We want to make sure that you get […]

eVA Conversion Update

To:  Management Council Members, VPs of Finance, and all eVA end-users Reason:  eVA Conversion Update Date:  November 16, 2021 Thank you for all your continued support and energy on the eVA Conversion project. We understand these final weeks are full of activities and changes. Please note the two new changes […]

VAGP MemberConnect You are Invited!

Sharing the below message from VAGP MemberConnect re: Virtual SWaMfest event! CONNECT: a virtual SWaMFest event is presented by VASCUPP and you are all invited to attend! NOTE: when replying to MemberConnect messages, do not use Reply All; use Reply instead. MemberConnect is for the exclusive use of VAGP members. […]

eVA Project update

Dear eVA users, As Craig Herndon shared with you in a recent email, the Dept of General Services (DGS) is leading an upgrade project for eVA. This project is centered around a transition to a new underlying platform, iValua, and is scheduled to be completed in December. In preparation for […]

New TPPR Process

To: Management Council Members and all eVA end-users From: VCCS Information Technology Services Reason: New TPPR Process Date: June 28, 2021 Colleagues, The Technology Procurement and Project Request (TPPR) process and form will be changing effective July 1st. The TPPR will still be required for technology purchases of $100K or […]