SSC Hours of Operation
Monday – Friday
8:00AM – 5:00PM
The Customer Engagement team is the first point of contact for both external and internal customers of the SSC. It operates with a multi-channel approach (e.g. phone, email, self-service, etc.) and serves as Tier 1 and Tier 2 support for the HR, Finance, and Procurement services that support our 23 colleges and the System Office, allowing the transactional departments to remain focused on their core responsibilities. In addition to the Customer Engagement Specialists, helping you on the phones, our team also supports process documentation, communication, our websites, and various other tools supporting the total customer interaction. If there is something we can assist you with, please contact us at 877-340-5577 or email email@example.com. We are always happy to help!
- Fraudulent email from Department of the Treasury of VirginiaTo: SSC Employees From: Shared Services Center Area: Information Security … Read more
- Customer Engagement Hours Effective 1/3/23To: All From: Shared Services Center Area: Customer Engagement Reason: … Read more
- SSC Customer Engagement HoursTo: All From: Shared Services Center Area: Customer Engagement Reason: … Read more
- eVA Training for the New Platform is here!To: Management Council Members, VPs of Finance, and all eVA … Read more