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Personal Leave Balance Error Message

To:                         Management Council Members, CHROs, and Agency TLAM Contacts

From:                    Shared Services Center (SSC)

Area:                     Time, Labor, and Absence Management

Date:                     May 7, 2024

Re:                         Personal Leave Balance Error Message

We have noted an issue where some users received the error message below when viewing VSDP Personal leave balances in HCM:

A screenshot of a computer error message

Description automatically generated

The SSC TLAM and System Office Technical teams are researching the issue and working together to define a solution.

Please note that this issue does not impact an employee’s ability to submit personal leave requests; it occurs for some employees when they view their VSDP Personal leave balances.

We apologize for any inconvenience this may cause and will notify you once a resolution has been identified.

 Please share this communication with your appropriate staff members.

 Please contact SSCHRO_HRMS@ssc.vccs.edu  if you have any questions or concerns.

Thank you for your patience as we work diligently to address the issue.

SSC TLAM

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