| To | Management Council, Chief Human Resource Officers, VPs of Finance, and Agency TLAM Contacts |
| From | Shared Services Center (SSC) |
| Area | Time, Labor, and Absence Management (TLAM) |
| Date | July 16, 2025 |
| Re | Absence Balances Page Temporarily Disabled in HCM |
The System Office IT team identified an Oracle bug within the Absence Balances Page in HCM that was causing the slow performance issues we’ve been experiencing. They implemented a fix yesterday by temporarily disabling that page and the system is processing as expected. However, the Absence Balances Page will remain disabled until the appropriate system patches are applied.
Please be aware that employees are currently able to enter their absence requests as usual.
As a temporary workaround for viewing balances, Absence Balances can be seen by clicking on the Absence tab within the Timesheet View as shown *below.
*My Time>Timesheet and the Absence tab located beneath the Timesheet:
We will notify you when the Absence Balances Page is back up and running.
Thank you for your understanding and patience while we work to resolve this matter.
Please distribute this information to all appropriate parties.
If you have any questions, please contact us at SSCHRO_HRMS@ssc.vccs.edu.
