To: Management Council Members, VPs of Finance, and all eVA end users
From: Shared Services Center
Reason: eVA Next Communication
Date: January 19, 2023
Happy New Year! We hope everyone had an enjoyable and safe year-end break.
The eVA upgrade is continuing, as DGS moves the project from the "Hypercare" phase to the "Priority Enhancements" phase. With this phase, DGS will continue to address issues, and will focus on enhancements that "restore operational functionality". Although we have not seen the list of functions that will be "restored", the VCCS is analyzing and prioritizing our high impact "enhancements". The following slide was shared with the SSC Management Council last week:
Please continue to work through the system and notify the SSC of any issues or concerns. The VCCS will continue to actively participate in the DGS Higher Education calls, which allows us an opportunity to share and discuss issues with DGS and the other Virginia Higher Education schools. We will continue to send tips, issues, and status updates as appropriate throughout this new phase.
If you have any questions, you may contact the SSC Customer Engagement team 877-340-5577 or firstname.lastname@example.org.