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eVA Upgrade Scheduled  

To Management Council Members; VPs of Finance; and All eVA End Users 
From Shared Services Center 
Date September 3, 2026 
Subject eVA Upgrade Scheduled  

DPS has communicated a planned eVA upgrade scheduled to begin Thursday evening, September 10, 2026, and continuing through the morning of Monday, September 14, 2026.   

eVA will be shutdown for this upgrade. We ask that you STOP all transactions at 3 p.m. on September 10, 2026, and hold all transactions until you receive notification from SSC. 

We anticipate that we will be able to resume transactions on Monday, September 14, 2026

What to Expect After the Upgrade:

While there are no major changes that directly affect the eVA end user experience there are some minor visual changes along with a few new features. The following are the expected new features for Purchase Orders (POs) and Requisitions:

(Note: If you would like to learn more about these changes, please listen to the following recording. You can use the time stamps below to navigate to the section(s) you are interested in: eVA V182 Upgrade Buyer User Group Meeting.)

  • Purchase Order Updates
    • PO History Tab – Available on all POs and is particularly helpful at providing a clear change record for Change Orders. 27:40
    • Workflow Overview – Quick summary on the Purchase Order view of when the PO finalized and if the order was internal or sent to supplier. 29:35
    • Notification Summary – Shows each email that was sent about the Purchase Order, such as end user confirmation and supplier emails. 31:32
  • Requisition Updates
    • Workflow Overview – Quickly view prior and upcoming approvals. 33:00
    • Non-Punch Out Catalog – When shopping in non-punchout catalogs, all variations of an item will now be shown with one click. 35:28

What Happens if I Have an Urgency or Emergency While eVA is Down?

  • If you have an urgent purchase: Complete the compliance requirements for SWaM, obtain a proper quotation, engage SSC Procurement for any other aspects (signatures, Certificates of Insurance), and then proceed with a Small Purchase Charge Card (SPCC or PCard) transaction. When eVA transactions resume, complete an eVA Confirming Order. This will be considered a valid (compliant) Confirming Order. 
  • If you have an emergency purchase: For purchases that qualify as an emergency per the Commonwealth’s definition, please proceed with engaging with the vendor to complete the work required, and then follow with a Confirming Order when eVA transactions resume. Attach an Emergency Form signed by your agency head (or designee) to the order in eVA. This will also be considered a valid (compliant) Confirming Order. 

What to do if eVA does not work for you after the upgrade is complete:

We encourage you to report any issues or concerns you have after the upgrade to SSC Customer Engagement by emailing help@ssc.vccs.edu or calling 877-340-5577.

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